Do you accept new patients?
Yes, we always welcome new patients!

I am a senior on a limited, fixed income. I find dentistry costly and difficult to budget.
How can you help me?
We offer a discount for seniors. We also accept post-dated payments for senior patients on a tight budget. 

Is your office able to send dental claims to my insurance company electronically?
Yes! Our office is computerized and we are able to submit your claims online and have them processed right away.

What if I have a dental emergency?
We reserve time for emergencies every day; however, we ask that you call our office as early in the day as possible so that we can best accommodate your needs. After hours, the dentists' mobile phone numbers are available on our evening telephone message.   

My previous dentist is always 30 minutes late.  Must I be on time at this office?
Our team is committed to provide the best patient care. Patients come first. We do not double-book appointments; and we make every effort to see our patients at their scheduled time! In return, we expect the same courtesy from our patients!  

How can I make my teeth brighter?
Our office provides an effective, simple, safe and inexpensive whitening system. Please ask us if this system is suitable for your needs.

Do whitening toothpastes work?
They are no better or worse than other toothpastes. Actually, some of their whitening actions come from abrasive ingredients, which may irritate gum tissue and cause root surface sensitivity. Don't believe everything you read in the advertisements! 

Are electric toothbrushes better than hand brushing?
If done properly, hand brushing is very effective. Unfortunately, few of us have the skills, or the time, to use a hand brush really well.  We frequently see gum-line wear and sensitivity of teeth that is caused by improper brushing. So, a good quality electric brush will generally do a better job. Our hygienists are very knowledgeable about oral hygiene devices and will advise you in making the best choice for your needs. As well, they will provide instruction so that you will use these devices correctly at home.

Should I visit the dentist during pregnancy?
Yes! This is a critical time for the health of your gums. Pregnancy gingivitis is very damaging if left untreated and can have negative repercussions that can last a lifetime. In addition, poor oral hygiene has been associated with lower birth-weight infants. Therefore, it is crucial to see the dentist and the hygienist for a thorough oral examination and hygiene maintenance during pregnancy. 

Is it important to fix those baby teeth?
Yes! Dental decay is an infection caused by bacteria and will easily spread from the baby teeth to the permanent teeth. Even though baby teeth will fall out at some point, it is extremely important to maintain the health of these little guys.

At what age should children first visit the dentist?
Children should be seen at 12 months of age to 3 years. Very young children are seen in a parent's arms in the dental chair. Our first priority is to make their first visit a positive and pleasant experience.

What should I do about my old mercury-containing amalgam fillings?
When you have your teeth checked, all of your fillings are carefully examined. If your fillings are intact and free of decay, it is best to leave them alone. Scientific research has failed to demonstrate any evidence linking amalgams to disease of any kind. Therefore, be wary of people who use scare tactics to persuade you to replace your old fillings to get rid of the "poisonous" mercury. In fact, you would need about 250 or more amalgam fillings in your mouth (which is impossible) to reach the daily maximum mercury exposure and it takes about 1600 years for the mercury to be released from a filling!

Why do I have to see the hygienist?
The hygienist is specifically trained to prevent, control and treat gum disease. Hygiene treatments include "professional scaling". Scaling removes dental plaque, calculus and stains from tooth and root surfaces, which patients are unable to remove at home. These surfaces are inaccessible unless special tools, known as scalers, are used to remove the bacteria-laden deposits of concrete-like tartar (calculus). 

Why should I maintain healthy gums?
People who maintain healthy gums keep their teeth. People keeping their teeth are healthier and live longer. In addition, there is growing evidence of a link between gum disease and diseases like diabetes, heart disease, pancreatic cancer and problems in pregnancy. 

What are the payment methods?
We expect payment when service is rendered. Extended payment plans can be arranged in advance to assist when extensive treatment is required or if there are financial constraints.

How much time do you require to cancel an appointment?
Please provide us with two business days' notice to avoid a charge for a missed appointment.  

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